Cancel your contract

No sign-in needed. Fill this in and press Cancel now. Your cancellation counts as received the moment you send it — you get that confirmation on this page straight away and the same one by email. To protect your account from someone else cancelling it, the email also carries a link that carries the cancellation out immediately; if it is not opened, we carry it out automatically within 7 days. The received date stays the same either way.

The confirmation and the confirmation link go to this address, so it has to be the one on the account. Not sure which one you used? Write to [email protected].

Cancelling ends the subscription. It never deletes your account or your files, and your workspace stays on your PC. Details are in our Cancellation & Refund Policy. Want to withdraw within the first 14 days instead (with a refund)? Use the withdrawal page.

Bought Scribe less than 14 days ago? Use this same form. We then refund your purchase automatically under our 14-day money-back guarantee — no reason needed — and your access to Scribe ends with the refund. You do not have to write to anyone.

Cancellation received

Please keep this confirmation. If anything looks wrong, write to [email protected] and we will sort it out.